How can we help you today?
Quick solutions for questionnaire imports, data exports, quota management, and platform configurations.
1. Survey Administration
1 FAQ1. Master Manual: Manage Survey Module & Survey Lifecycle Control
Comprehensive, exhaustive guide covering all options across the 6 management tabs: Details, Settings, Quotas, Resources, Redirects, and Modify/Versions.
2. Screening & Qualification Logic
1 FAQ2. Detailed Guide to Soft Term Thresholds & Screening Control
Exhaustive explanation of cumulative phase-based strike thresholds, differences between Hard Term and Soft Term, auto-calculation, and operational configuration.
3. Survey Testing & Validation
1 FAQ3. Complete Guide to the Survey Debug Sandbox
Operational manual for the survey testing environment: Phased Flow, Single Sandbox isolation, live JSON state inspector, and screenout validation mocking.
4. Data Management & Reporting
1 FAQ4. Complete Guide to Survey Responses & Analytics
Comprehensive guide to the Survey Responses section: real-time data grid, column flattening, quality flagging, PM insights, response unlocking, and Excel exports.
5. Production Templates & Resources
1 FAQ5. Downloadable DOCX Templates & Sample Questionnaire
Download the official master production questionnaire in Microsoft Word (.docx) format covering all DSL directives: quotas, soft terms, matrices, dropdowns, and piping.
Frequently Asked Questions
1 FAQTroubleshooting Word (.DOCX) Questionnaire Import
Formatting tips to ensure smooth AI ingestion of your questionnaire documents.
Didn't find your answer?
Our dedicated technical support team is ready to help resolve your inquiry.