Your information deserves clarity, not fine print.
Learn how Daesen collects, utilizes, and protects data across clients, respondents, and visitors.
1. Security First Infrastructure
At Daesen, data security and confidentiality are foundational to our platform. We employ enterprise-grade defense-in-depth methodologies to protect your questionnaires, intellectual property, and survey responses against unauthorized access and cyber threats.
2. Industry-Standard Data Encryption
We protect your information at rest and during transit using high-grade cryptographic protocols.
- ✓Encryption in Transit: All communications between your browser, APIs, and cloud services are encrypted using TLS 1.3 and SSL protocols.
- ✓Encryption at Rest: Uploaded DOCX files, survey definitions, and database storage are protected with AES-256 bit encryption on AWS cloud infrastructure.
- ✓Credential Protection: User credentials are encrypted using salted bcrypt hashing algorithms, ensuring raw passwords are never stored or accessible.
3. Perimeter Defense & WAF Protection
Our infrastructure implements multi-layered perimeter security to mitigate DDoS attacks and malicious web traffic.
- ✓Web Application Firewall: All inbound web traffic is inspected through Cloudflare WAF for real-time threat detection and automated bot mitigation.
- ✓API Throttling & Hardening: API endpoints feature adaptive rate limiting, sanitized exception handling, and strict origin validation.
- ✓Network Isolation: Application servers reside in isolated network environments protected by strict firewall policies.
4. Multi-Tenant Isolation & Access Control
Daesen implements strict Role-Based Access Control (RBAC) and logical multi-tenant data separation.
- ✓Role-Based Access Control: Granular permission levels separate Administrator, Client, and Respondent access to ensure data is limited strictly to authorized users.
- ✓Data Segmentation: Survey responses and customer records are logically segmented by tenant ID, preventing cross-organization access.
5. Document Confidentiality & Privacy Guarantee
We treat your uploaded questionnaires as strictly confidential intellectual property.
- ✓Strict Data Ownership & Privacy: Your uploaded DOCX documents, compiled surveys, and respondent data belong exclusively to you and remain strictly confidential. They are processed solely by our deterministic automated engine and are never shared or repurposed.
- ✓Permanent Purge Policies: Data from deleted accounts or purged questionnaires is permanently erased from active servers within 30 days.
Have a privacy or legal inquiry?
Email us at privacy@daesen.com. Our data governance and compliance team will respond within a maximum of 30 days.
Need assistance?
Our compliance team can clarify any policy or data handling questions.
Contact compliance team→